Eternal Protection

Coverage under this plan

Eternal Protection adds Collision & Theft Protection, Windscreen, Glass & Lights Protection, and Tyres Protection. No deductible applies only to expressly covered damage and theft, provided every reporting duty and other condition is met.

This plan includes these additional rental-vehicle protection items:

• Collision & Theft Protection
• Windscreen, Glass & Lights Protection
• Tyres Protection

Third party insurance is included with every plan

Third party insurance (statutory third-party liability insurance) is included with Eternal Protection, as it is with every protection plan or option. It applies to covered liability for death, bodily injury, or third-party property damage, subject to the limits and terms of the applicable policy and mandatory law. It does not cover damage to the rental vehicle, the renter’s own losses, a deductible, or other contractual charges.

What is not covered

This plan does not include the following coverage items:

• Underbody Protection
• Interior Protection
• Other costs

Zero liability applies to damage to and theft of the rental vehicle. "Other costs" are never covered by any protection plan and always remain the renter's responsibility — these include cleaning charges, lost or damaged personal possessions, expenses related to flight or accommodation bookings, fuel and late-return charges, traffic fines and their administration fees, loss of vehicle documents or keys, towing and recovery caused by a breach of the rental agreement, and any loss falling under the exclusions below.

Deductible, liability and deposit

There is no deductible for damage to or theft of the vehicle that is expressly covered by Eternal Protection. Underbody damage, interior damage and all “Other costs” remain uncovered, so you may still be liable for them. The €200 security deposit is neither a deductible nor an overall liability cap.

Mandatory card requirements for the deposit

The 200 € deposit must be provided at pick-up using only a physical credit or debit card in the main driver’s name. Cash, prepaid cards and virtual cards are not accepted for the deposit. The card must have sufficient available funds. A credit-card amount is generally held, while a debit-card amount may be charged and remain unavailable until refunded. After the vehicle is returned and all amounts due under the rental agreement are assessed, the unused deposit is released or refunded; banks commonly take 5–10 business days to make the funds available again.

Conditions for protection and reduced liability

Any cover or reduction of liability applies only when the renter and every authorized driver comply with the rental agreement, including these duties:

• Only the main driver or an additional driver expressly named in the rental agreement may drive.
• The vehicle must not be used under the influence of alcohol or drugs, illegally, intentionally, negligently, for racing or towing, off-road, or for any other prohibited purpose.
• Every accident, theft, damage or breakdown must be reported to Eternal Pro immediately; for any accident or damage, the police must be called immediately and an official police report obtained before leaving the scene.
• Do not admit liability, make a private settlement, or leave the vehicle without securing the scene and the vehicle.
• Provide accurate information, photographs, the police report, keys, documents and all other material needed to process the incident.

A breach of these duties may void any contractual cover or liability reduction and make the renter fully liable, to the extent permitted by applicable law.

Duration and related terms

The plan applies only during the rental period stated in the signed agreement and within the permitted territory. Any extension or cross-border travel must be approved in advance. These terms apply together with the Rental Agreement, Insurance & Liability Terms, Payment Terms, Vehicle Usage Guidelines and Coverage Exclusions. Mandatory consumer rights and the terms of the statutory third-party liability policy cannot be excluded by this document.